What is Facility Management (FM) ? A question that is often asked by building owners and occupiers as well as professionals in the property industry. Definition and scope of Facilities Management to date still remains debatable and it depends on local culture, the importance of organizational and personal interests. Here are some definitions taken from various websites:
- All services required for the management of buildings and real estate to maintain and increase their value.
- The means of providing maintenance support, project management and user management during the building life cycle.
- The integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace.
- Facilities management is a multi-disciplinary activity in developing and managing the environment that affect the people and places of work.
- Facilities management is a process where an organization provides and maintains services in a great quality environment by using the appropriate cost to meet the needs of the organization. It means the costs incurred in the organization need to be adjusted to actual needs.
- According to IFMA, Facilities management is a profession that includes the integration of activities of different disciplines to ensure functionality of the environment with the integration of people, places, processes and technology.
- European standard for Facility Management - Facility management is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.
- Asset Skills, the UK sector skills council that takes in FM, prefers a simpler view, referring to the 'integration of support activities' essential to an organization's successful performance.
- As per Wikipedia, Facility management is an interdisciplinary field primarily devoted to the maintenance and care of commercial or institutional buildings, such as hospitals, clinics, hotels, resorts, schools, office complexes, sports arenas or convention centres, shopping complexes, hospitals, hotels, etc.
- The practice of coordinating the physical workplace with the people and work of the organization; integrates the principles of business administration, architecture and the behavioral and engineering sciences.
Here we present some of most popular definitions by scholars and organisations. And how these definitions evolved over the year :
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